1. Briefly explain the following definition: E-Commerce is a Technology-mediated exchange between parties as well as electronically-based intra- or inter-organizational activities that facilitate such exchanges.
2. How is above definition related to the Internet, intranets, and extranets?
3. List three categories of E-commerce with an example of each.
4. What aspects of networked economy made classical strategic planning inappropriate for E-business?
5. Discuss two of the most important aspects of online consumer behavior.
6. Briefly describe the five components of the comprehensive framework of e-commerce. Focus on the decisions to be made in every component of the framework and the type of knowledge needed for them?
7. Select two of the factors that make the Internet work and explain them in brief.
8. Briefly describe the communications between Prof. Joseph Liklider and ARPA and how it ended up by creating the parent of the Internet.
9. Compare the functionality of TCP and IP protocols.
10. What does reliability means in the context of network communications and which protocol provided it?
11. Why do we need human-friendly addresses on the Internet?
12. What system converts between IP addresses and human-friendly addresses? Explain briefly how it works?
13. If the store size in bricks-and-mortar business is affected by the items it sells and the amount of customers they serve, what are the factors that affect the store size in an online business?
14. List three techniques that can be used to address the lack of direct communications between a company customers and its customer service staff.
15. List three issues related to the use of credit cards as a payment method in online business.
16. Describe two technologies used for security on the Internet.
17. Explain the following: order fulfillment in online business is faced by many issues including: (1) customers demand transparency, and (2) multiple partners and multiple systems to be used.
18. Which activity in an online business is strongly tied to its accounting system, and finished goods inventory? How?
19. Compare the following aspects for both bricks-and-mortar and online businesses: placement, store layout, store size, and payment.
20. What do we mean by Bandwidth? How important is it for an online store? What characteristic of a bricks-and-mortar store is comparable to bandwidth?
21. List the the three major phases and the seven steps involved in the customer purchasing decision.
22. What's the role of the egg diagram in a business model
23. What is the difference between a value proposition and a value cluster?
24. What elements are included in the description of a value proposition (cluster)?
25. List two examples of tangible resources and two examples of non-tangible resources.
26. What is the rational of the online business models as described by Rayport and Jaworski; that is, how does the different components of the model support each other?
27. What is the major question answered when developing a business model?
28. Describe three revenue models with examples.

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